More on Dynamics CRM 2016 Features

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From http://www.zdnet.com/article/microsoft-takes-the-wraps-off-its-dynamics-crm-2016-feature-list/?tag=nl.e505&s_cid=e505&ttag=e505&ftag=TRE0fb9d06 

On the updated list of new features coming to Dynamics CRM 2016and the rest of the Fall wave later this year:

  • More new Cortana integrations (beyond what’s there already in Dynamics CRM) with sales activities
  • Tighter integration with the Cortana Analytics Suite
  • More use of Azure Machine Learning for sentiment analysis in Microsoft Social Engagement
  • Offline mobile capabilities
  • Better mobile app management with Intune
  • New Excel templates for automating many core tasks
  • Next release of Microsoft’s CRM app for Outlook that will allow users to track emails, add contacts and create records through the browser on PCs or Macs or mobile browser on a phone
  • Integrated Delve functionality
  • Ability to open Office apps within CRM or CRM mobile app

The company also plans to bring the field-service capabilities it acquired when it bought FieldOne this past July together with the knowledge management and self-service capabilities it has added to its CRM family via it 2014 Parature acquisition, official said.

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