Dynamics CRM 2016 Has New Features

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A brand new blog talks about the new features in Dynamics CRM.  Check it out… from crm-cat who wrote:

The New Features of Dynamics CRM 2016 & How to Use Them!

This blog is at https://community.dynamics.com/crm/b/crmcat/archive/2016/01/01/the-new-features-of-dynamics-crm-2016-amp-how-to-use-them.

This post will cover Introductions to the following functionality and how to use them:

  • Template generation for Microsoft Word and Microsoft Excel
  • Knowledge Base Improvements
  • Interactive Service Hub
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